Effective Date: Jan. 17, 2025
1. Introduction
Welcome to California Bus Charters ("we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree with these Terms, please do not use our services.
2. Nature of Services
California Bus Charters operates as a marketing and reservation agency platform. We do not own, operate, or maintain any vehicles. Instead, we facilitate reservations by connecting clients with independent third-party transportation providers ("Service Providers"). All transportation services booked through our platform are provided by these Service Providers, who operate independently and are not our agents or employees.
3. Reservations and Bookings
When you make a reservation through our platform:
Agency Role: You acknowledge that California Bus Charters acts solely as an intermediary to facilitate your booking with the Service Provider.
Service Provider Terms: Each Service Provider has its own terms and conditions governing the transportation services they offer. It is your responsibility to review and agree to these terms when finalizing your booking.
Accuracy of Information: You agree to provide accurate and complete information during the reservation process. Any inaccuracies may result in delays, additional charges, or cancellation of your booking.
4. Payments and Fees
Payment Processing: Payments for reservations are processed through our platform on behalf of the Service Providers. By making a payment, you agree to the terms and conditions set forth by both California Bus Charters and the respective Service Provider.
Non-Refundable Fees: Certain fees, such as consultation or service fees, may be non-refundable. These will be clearly communicated during the booking process.
Currency and Pricing: All prices are listed in U.S. dollars unless otherwise specified. We strive to provide accurate pricing information; however, we reserve the right to correct any pricing errors.
5. Cancellations and Modifications
Service Provider Policies: Cancellation and modification policies vary by Service Provider. It is your responsibility to review these policies prior to booking.
Agency Fees: In addition to any Service Provider charges, California Bus Charters may impose fees for cancellations or modifications. These fees will be disclosed during the booking process.
6. Limitation of Liability
Third-Party Services: As a marketing and reservation agency, we are not liable for any acts, omissions, or negligence of the Service Providers.
No Warranty: We do not guarantee the availability, quality, or safety of the transportation services provided by the Service Providers.
Indirect Damages: Under no circumstances shall California Bus Charters be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our services.
7. User Responsibilities
By using our services, you agree to:
Compliance: Adhere to all applicable laws and regulations.
Conduct: Behave appropriately and responsibly during your use of the transportation services.
Indemnification: Indemnify and hold harmless California Bus Charters from any claims, damages, or expenses arising out of your breach of these Terms or misuse of our services.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of California Bus Charters or its content suppliers and is protected by intellectual property laws. Unauthorized use of this content is prohibited.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.
10. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
12. Dispute Resolution
Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in [City], California, in accordance with the rules of the American Arbitration Association.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
California Bus Charters, a brand of CHG
1050 Kettner Blvd, San Diego, CA 92101
By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.